People of Product

87: Reaching Alignment at Scale ft. Kai Haley

Episode Summary

Kai Haley is head of UX Methods and Research at Google. She leads a highly unique internal program that systematizes UX practices across many groups within the monolithic organization. In this episode, George Brooks & Kai discuss methods for creating alignment across product lines, the challenge of creating a shared language, and how to best manage alignment as a distributed team.

Episode Notes

Kai Haley is head of UX Methods and Research at Google. She leads a highly unique internal program that systematizes UX practices across many groups within the monolithic organization. In this episode, George Brooks & Kai discuss methods for creating alignment across product lines, the challenge of creating a shared language, and how to best manage alignment as a distributed team.