People of Product

132: Disrupting the Quick Service Restaurant Industry with Technology (ft. Sean Steppe, Hawaiian Bros)

Episode Summary

George interviews Sean Steppe, senior manager of Restaurant Systems at Hawaiian Bros Island Grill. Hawaiian Bros is a breakout restaurant that is expanding across the country, using technology to create a better end-user experience, not only for ordering and checkout processes but also in the kitchen and on the backside of their organization. Hawaiian Bros uses technology and data to help make decisions and provide better service to their customers as they scale up. With the freedom to test and try new things, they are breaking and refocusing to use tech to push the brand forward in the restaurant space.

Episode Notes

George interviews Sean Steppe, senior manager of Restaurant Systems at Hawaiian Bros Island Grill.

Hawaiian Bros is a breakout restaurant that is expanding across the country, using technology to create a better end-user experience, not only for ordering and checkout processes but also in the kitchen and on the backside of their organization. Hawaiian Bros uses technology and data to help make decisions and provide better service to their customers as they scale up. With the freedom to test and try new things, they are breaking and refocusing to use tech to push the brand forward in the restaurant space.